Contact Us

If you have a specific question about one of our cargo carriers, hitch racks, or hitch accessories, we're here to help. Even if you just want to call and tell us your StowAway story, how big the fish you caught was, or why our cargo carriers are perfect for your dog's travel toys, we'd love to hear from you. Whether by phone, live chat, or email (customerservice@stowaway2.com), we're always happy to provide you with assistance.

For questions about our 10-year warranty, or to register your StowAway product, please visit our Warranty & Registration page.

Please note: When contacting us, your inquiry will be directed to our team of StowAway experts, headquartered in the Pacific Northwest. It's not often, but if you don't reach us right away, keep in mind that we're on Pacific Standard Time. Don't worry though, as soon as we receive your message we'll respond as promptly as possible.

Thanks and let's connect soon!

- Your StowAway Team of Experts

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Order Status

1. Locate the FedEx or USPS tracking number in the e-mail confirmation you received from us. If you cannot find an e-mail confirmation from us, check your SPAM or JUNK folder as auto-generated notifications can be routed that way.


2. Track your package on either the FedEx or USPS website.

NOTE: Orders with multiple items may ship in more than one box and/or from more than one location.


3. If you need additional help, e-mail us making sure to include your order number.

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