To register your StowAway Carrier, please fill out the Warranty Registration Form below.
StowAway 10 Year Warranty
We stand behind our StowAway line of Hitch Cargo Carriers, which is why we offer one of the best warranties on the market.
Pacific Recreational Products, Inc. (PRP) warrants to the original retail purchaser of the StowAway Cargo Carrier that the cargo box, frame, and hardware shall remain free of defects—
including materials and workmanship—for a period of ten (10) years from the date of retail purchase. The carrier electrical system and any purchased accessories shall remain free of defects in materials and workmanship for a period of one (1) year from the date of retail purchase.
Should the purchaser discover a defect and notify PRP during the warranty period, PRP will, at its sole discretion, do either of the following:
- Repair or replace the unit at no additional charge
- Refund all or part of the customer's original purchase price
This limited warranty does not cover normal wear & tear, damage caused by exhaust gasses, rust or corrosion, or damage caused by collision, disaster, abuse, modification, misuse, or use on unpaved surfaces. Misuse includes, but is not limited to:
- Overloading
- Improper installation
- Use for hauling soil, gravel, or other dense, flexible materials
- Use with any hitch receiver of an incorrect size or style
Limited warranty service may be obtained by first calling or writing to PRP and describing the problem or perceived defect.
PRP may request documentation in order to fully understand the nature of the problem or defect.
If a defect or problem is confirmed, PRP will, at its sole discretion, replace, repair, or authorize the return of the product in
the original shipping container or its equivalent.
Unless otherwise authorized, return transportation charges must be prepaid by the purchaser.
All express and implied warranties for this product, including the warranties of merchantability and fitness for a particular purpose,
are limited in duration to a period of ten years from the date of purchase.
No warranties, whether expressed or implied, will apply after this period.
If this product is defective, your sole remedy shall be repair, replacement, or refund as provided above.
In no event will PRP or any of its officers, employees, or agents be liable to you for any damages.
This includes incidental or consequential damages arising out of the use of or inability to use the cargo carrier,
even if PRP has been advised of the possibility of such damages, or for any claim by another party.
To initiate a warranty claim, please fill out the
Return Request Form on our Returns & Exchanges page.